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Lost Password Center

So you forgot your trail name or password? No matter. Just enter your email address below. We'll look up your account based on your email address and email you instructions for obtaining a new password.

Yes, a new password. For security reasons, all passwords are stored in an encrypted format that even the Green Tortuga cannot crack. But we can reset it to a new, randomized password. You'll be emailed instructions to verify that you are, indeed, who you say you are, at which point you'll be able change your password to a more memorable one. =)