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Re: Search Preferences
Board: Letterboxing Help Desk
Reply to: #980625 by Green Tortuga
Oct 28, 2019 8:42pm
Thread
Eidolon tries to test that theory sometimes, but he's never succeeded!

Hey it isn't my fault that I come up with obscure, complicated search scenario that you obviously failed to properly build into AQ so they require a ten minute explanation to tell you what I think it SHOULD be doing and you tell me I am nuts.
Re: Search Preferences
Board: Letterboxing Help Desk
Reply to: #980646 by Eidolon
Oct 28, 2019 8:47pm
Thread
you tell me I am nuts.

Just the last time. Usually you find weird and obscure bugs and I think, how the heck did you even find that bug?!

But there was one time I remember you emailing me a long, VERY detailed bug report that spanned several pages and I pretty much only needed the first sentence to troubleshoot it.

But even though I didn't need most of the information you provided, I still appreciated the fact that you provided it! =)

You're the only person who regularly provides more information than I often need, but it's a wonderful problem for me to have! Sometimes I have to do extra work to track down a problem with incomplete information and sometimes I can't track a problem down at all.

-- Ryan
Custom location bug?
Board: Letterboxing Help Desk
Oct 29, 2019 10:01am
Thread
Since AQ came back from being down for maintenance a few minutes ago, I seem to be experiencing a bug with the custom location. When I type in a custom location and hit Store, if my custom location is automatically accepted, then all is well.

But if not, I'm presented with a list of location suggestions. It used to be that I could click one of the items on the list, that item would then populate the location box, and I could store it. Now if I click on a list item, nothing happens. I can get around it by editing the location box so that it exactly matches a suggested item, but this obviously isn't up to the usual slick AQ standards.

You're the only person who regularly provides more information than I often need, but it's a wonderful problem for me to have!

I'm tempted to ramble on to try to get to Eidolon's level, but alas my lunch hour is over.
Re: Custom location bug?
Board: Letterboxing Help Desk
Reply to: #980675 by Dawnkey
Oct 29, 2019 10:14am
Thread
Yep, definitely a bug. Sorry about that! I'm uploading a fix now. Might be a few minutes before you see it working again, but the fix is being uploaded as I type this now! =)

You may have to "refresh" the page to see the fix as well since I had to change the JavaScript which is typically cached. It won't work if your browser is using the old JS.

-- Ryan
Re: Duplicate emails
Board: Letterboxing Help Desk
Reply to: #980596 by Wise Wanderer
Oct 29, 2019 10:19am
Thread
The duplicate email problem should be fixed for the most part now. If anyone does get a duplicate now, though, I'd very much like to know about it.

The slow posts will still be slow for the time being. I'm still tweaking the database configuration, but it's one of those things where I change one setting at a time, see how it affect things, then come back hours later (or the next day) and tweak something else.

It's a slow process....

But this update I just did should fix the duplicate email problem (or at least reduce it significantly).

-- Ryan
Re: Custom location bug?
Board: Letterboxing Help Desk
Reply to: #980676 by Green Tortuga
Oct 29, 2019 11:01am
Thread
Thanks, Ryan!
Re: Custom location bug?
Board: Letterboxing Help Desk
Reply to: #980675 by Dawnkey
Oct 29, 2019 11:54am
Thread
I'm tempted to ramble on to try to get to Eidolon's level, but alas my lunch hour is over.

I can provide tutoring to improve your efficiency and wordiness.
AQ Seems Slow
Board: Letterboxing Help Desk
Oct 29, 2019 7:52pm
Thread
Lately AQ seems to be running slow, opening links, sending mail, posting messages. SLOW!
Re: AQ Seems Slow
Board: Letterboxing Help Desk
Reply to: #980694 by Phoenix Rizing
Oct 30, 2019 4:53pm
Thread
I've gotten the good old 'taking too long to respond message a couple of times. Do I want to reload?
allowing (or not) event boxes at my event
Board: Letterboxing Help Desk
Oct 30, 2019 5:18pm
Thread
Hi! I posted my annual birthday event (you'all are welcome to attend, BTW!!! :) ).
I tried to make it so that no event boxes would be allowed (I make a few, but don't want any added...I have my reasons).
I tried clicking do not allow event boxes.
I tried clicking allow event boxes.
Both lead to allowing boxes.
Please help!

Thanks for everything!!!
-PLP/Flo
Re: Duplicate emails
Board: Letterboxing Help Desk
Reply to: #980677 by Green Tortuga
Oct 30, 2019 7:43pm
Thread
I received duplicate emails today.
The other duplicate emails were earlier in the week (Monday) before you located the bug. Thank you for your dedication Ryan!
Re: allowing (or not) event boxes at my event
Board: Letterboxing Help Desk
Reply to: #980728 by PeaceLovePiano and Mom
Oct 31, 2019 10:05am
Thread
I suggest you mention that you don't want people to bring their event boxes in the description of your event.
If you make it so people cannot add them to your event, that would just frustrate people into wondering why they can't add their event box and they might bring it anyway.
If you tell them ahead of time, then they will know how you really feel.
mb
Re: allowing (or not) event boxes at my event
Board: Letterboxing Help Desk
Reply to: #980728 by PeaceLovePiano and Mom
Oct 31, 2019 11:36am
Thread
Sorry about that. The bug should be fixed now. Give it another whirl! =)

-- Ryan
Re: Bonus box
Board: Letterboxing Help Desk
Reply to: #980603 by photopam
Oct 31, 2019 1:50pm
Thread
So I will just jump in late with another clue variation. I sometimes put a hint to the bonus box into the clue of the parent box, just so the sharp eyed folks know they should look for a bonus clue in the box. I do enough dumb stuff when I'm boxing I don't need to find out I missed a bonus when I get home.
Re: Bonus box
Board: Letterboxing Help Desk
Reply to: #980754 by Maude
Oct 31, 2019 4:01pm
Thread
I have found some of your "hinted" bonus boxes! Those are so fun to do.
Recording finds on sub-account
Board: Letterboxing Help Desk
Nov 1, 2019 2:05pm
Thread
I just added two grandchildren as sub-accounts. Logging finds was very easy since my account and theirs showed up on a menu. Thanks for simplifying this! But the problem comes when they have found boxes that I planted. There doesn't appear to be any way to add these finds to their logbooks. Is it designed this way or am I missing something?
Re: Recording finds on sub-account
Board: Letterboxing Help Desk
Reply to: #980775 by Quite Contrary
Nov 1, 2019 2:34pm
Thread
Is it designed this way or am I missing something?

I wouldn't say it was "designed" this way--just kind of how it worked out. You can't record a find on your boxes so you have no access to a "record find" page, and that's the page you use to record finds on sub-accounts as well.

I didn't really "design" it that way, though. It was just a scenario I never really thought of before and it never occurred to me to allow options for recording finds on sub-accounts on the "maintenance" page.

-- Ryan
Re: Recording finds on sub-account
Board: Letterboxing Help Desk
Reply to: #980776 by Green Tortuga
Nov 1, 2019 4:42pm
Thread
It was just a scenario I never really thought of before and it never occurred to me to allow options for recording finds on sub-accounts on the "maintenance" page.

So, that means it will be changed by tomorrow?
Re: Recording finds on sub-account
Board: Letterboxing Help Desk
Reply to: #980776 by Green Tortuga
Nov 1, 2019 6:18pm
Thread
You can't record a find on your boxes so you have no access to a "record find" page, and that's the page you use to record finds on sub-accounts as well.

In the past, I have been able to log out of my main account and log in as my sub accounts which also happen to be my grandchildren. I can then log a find by them on my planted boxes.
Re: Recording finds on sub-account
Board: Letterboxing Help Desk
Reply to: #980780 by Janila
Nov 1, 2019 6:22pm
Thread
In the past, I have been able to log out of my main account and log in as my sub accounts which also happen to be my grandchildren.

That's still an option. It's just less convenient to log into each account to record the find.

-- Ryan
Re: Recording finds on sub-account
Board: Letterboxing Help Desk
Reply to: #980781 by Green Tortuga
Nov 2, 2019 12:14am
Thread
It's just less convenient to log into each account to record the find.

You do what you gotta do! 😃
Re: Recording finds on sub-account
Board: Letterboxing Help Desk
Reply to: #980780 by Janila
Nov 3, 2019 6:48am
Thread
In the past, I have been able to log out of my main account and log in as my sub accounts which also happen to be my grandchildren. I can then log a find by them on my planted boxes.

This worked perfectly! This method also let me log their exchanges which I couldn't manage to do when I was logged into my account. Thanks.
Still getting extra mail.
Board: Letterboxing Help Desk
Nov 4, 2019 2:12pm
Thread
Got five copies of the same mail this weekend. So it still seems to be a hit or miss on just how many times the system is sending out the same message from someone. I know Ryan had looked into this already but it has not stopped happening.
Re: Still getting extra mail.
Board: Letterboxing Help Desk
Reply to: #980828 by ST-Ranger
Nov 4, 2019 3:07pm
Thread
Ah... Well... Technically, those 5 emails are not the same. They all go different comments on your box. I mean, yeah, the comments are the same--but they were listed in database as multiple (and different) comments. So the links to approve the comments are different.

Same problem as the emails but in a different subsystem that I also need to look into.
Re: Still getting extra mail.
Board: Letterboxing Help Desk
Reply to: #980832 by Green Tortuga
Nov 4, 2019 3:12pm
Thread
You are right, of course, but it is still bug's in the system. Thanks for all your support in this matter and everything else you get to do for us.
Re: allowing (or not) event boxes at my event
Board: Letterboxing Help Desk
Reply to: #980745 by Green Tortuga
Nov 6, 2019 12:23pm
Thread
I tried again and it is still giving a problem...no worries! I did make a note in the event information.

I really appreciate everything!!!
Have a wonderful day!
-PLP/Flo
Re: allowing (or not) event boxes at my event
Board: Letterboxing Help Desk
Reply to: #980887 by PeaceLovePiano and Mom
Nov 6, 2019 1:12pm
Thread
I tried again and it is still giving a problem...

It seems like it's working fine. I even logged in with a non-admin account and signed up for the event. Nope, I still can't add an event box even if I wanted to.

You might be a little confused because you can add event boxes to your own event even if they're prohibited for everyone else. Only event admins can bypass that restriction.

-- Ryan
Re: allowing (or not) event boxes at my event
Board: Letterboxing Help Desk
Reply to: #980889 by Green Tortuga
Nov 6, 2019 2:13pm
Thread
ok. Thanks so much!
How do I
Board: Letterboxing Help Desk
Nov 7, 2019 11:23am
Thread
I'm ashamed to say after 14 years of boxing I don't know how to read GPS coordinates. I guess I'd make a louse geocacher, huh? So I've done internet searches for sites to explain a 'how to' but can't find any easy to follow ones. Would someone lead me in the right direction. Say a box is listed with JUST coordinates, how do I find a location for the starting point?
Re: How do I
Board: Letterboxing Help Desk
Reply to: #980930 by Sagacorn
Nov 7, 2019 11:57am
Thread
What are the coordinates that you have? They come in a number of different formats but most GPS units will accept any of them. I can provide you a map with that point marked if you like.