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Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967397 by DarkZen and Evil Cow Pie
Oct 26, 2018 12:51pm
Thread
What I would have thought too. But the random address is actually a long way from city center. And unfortunately, seekers keep going there. When I tried to use the actual city center, seekers go there. Maybe I should use the mystery box category but that would be so embarrassing. My silly little one-Google-clickers amongst the puzzle masters! Thank you for your input.
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967398 by foxfriend
Oct 26, 2018 1:25pm
Thread
Maybe I should use the mystery box category but that would be so embarrassing.

The mystery box icon is now automatically assigned if the location of a plant is larger than a city. So, if you want the mystery icon then set the location to the county.
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967394 by foxfriend
Oct 26, 2018 2:42pm
Thread
I recently planted 2 boxes and was just going to put the cemetery or park name and city but I couldn't get AQ to accept it. I had to put a street address that matched the one in the system to get the clue to save. It was putting GPS coordinates on that weren't right, and I've seen people complain when it's wrong on clues and their GPS takes them to the wrong place. I even manually typed in the correct coordinates, but it kept changing them back.
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967394 by foxfriend
Oct 26, 2018 7:56pm
Thread
I have tried to use the city names given by AQ but when a seeker uses the 'Map Boxes', it shows some weird random address. When I try to use custom location, I can not leave coordinates blank - as soon as I save, random address shows up.

I'm not sure why AQ would add an address if you just specify a city. It's not supposed to do that and I've never seen that happen.

All locations have a coordinate, though. Whether it's a mystery box or a precisely pin-pointed letterbox, they all have a location. Even a "world-wide mystery" box has a coordinate (0,0). The only difference is that the radius of mystery boxes is very much larger than for precisely identified locations.

So if you try to create a custom location for a mystery box, put the location in the middle of whatever the mystery covers. The middle of a city if it's in the city, the middle of the county if it's somewhere in the county, the middle of the state if it's in a state, middle of the Central Coast if it's on the Central Coast, etc. Then make the radius large enough to cover the entire area that the mystery covers.

If you have trouble listing a box, send a note to the moderators. They can add and edit locations as needed. If there's a bug, send it directly to me. I'm the only one who can fix bugs. Well, actually, Wassa can, but it's my job, so I'll do it. =)

-- Ryan
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967404 by Green Tortuga
Oct 27, 2018 11:41am
Thread
So here goes - real life example:

Box #293369
<ol>
<li>At plant location, entered Indianapolis, IN</li>
<li>AQ offered 3 stored locations (side note - Choices 1 and 2 indicate # Indianapolis is in Hamilton county. It is not.)</li>
<li>Clicked on #3</li>
<li>Published box</li>
<li>Seekers complained. When clue page "View Map" used, Google Maps shows address <i>American Legion Mall, 700 N Pennsylvania St, Indianapolis, IN 46204</i></li>
</ol>

I suspect G-Maps assigns an address to coordinates and is at fault.

After the complaints, I went back, clicked on #3, clicked on Edit Custom Location, and tried to just remove coordinates, tried to 0 radius, tried to enter 'city center'. Nada. So maybe what I'm wanting is an option to not offer "View Map" on the clue page.

Then again, I can always write "Do not use GMaps address" in the clue...
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967412 by foxfriend
Oct 27, 2018 2:49pm
Thread
I have seen clues that state that Google maps takes you to the wrong place.
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967412 by foxfriend
Oct 27, 2018 4:08pm
Thread
It would seem that the seekers who complained didn't quite understand what the AQ clue listing was trying to tell them or they didn't take time to read your clue to know they'd need to do a little work to find the actual location. I'm not sure there's a way to get people to pay attention, but I'm not sure it's your fault if they weren't looking more carefully at the information that is there or if they are still learning how the listings work.

The location for this particular box is clearly the city of Indianapolis without a street address. So it's logical that when I click "view map" it's not going to magically map to the correct spot. If I read your clue, it's clear you want me to work a little to come up with the location on my own. It's unfortunate that when you "view map", it goes to Google and you loose the handy color coded map points that you get when you map boxes within AQ. They provide another clue that the map point is pointing to somewhere in the area and not a specific location.

Maybe they don't realize that someone would list a box within a city but would expect the seeker to read the clue and do some quick research, and since they didn't realize, they didn't understand what they were looking at.
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967425 by Rocket Raider
Oct 27, 2018 4:45pm
Thread
I'm not sure there's a way to get people to pay attention, but I'm not sure it's your fault if they weren't looking more carefully at the information that is there or if they are still learning how the listings work.

That makes me think writing a clue that takes careful reading to get even close to the box. I don't know what form this will take, but I've added it to my file with ideas on boxes to plant. It will be placed at some time, if I ever have enough time to get to the end of my list. But it will state clearly how to read the clue, but if that part is skipped (as some people will do) then one will get totally lost.

Maybe this is a way to get people to read clues; every once in a while throw in a box that takes careful reading.
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967412 by foxfriend
Oct 27, 2018 8:28pm
Thread
It looks like AQ had three "different" Indianapolis's listed (one was in Hamilton County, as you noted, and the other was a "mystery" location--neither of which were correct).

So I merged all the listings and made sure it pointed to the middle of the city with an 11-mile radius and it should be working better now.

I'm not sure why I didn't see any requests to update the location when you tried to record a custom location. Moderators (which include me!) are supposed to get notifications of change requests for locations used by multiple people, so I'm not sure what happened there.

But in any case, at this time, there's only one Indianapolis listed on AQ, it's in Marion County, and has a correct latitude, longitude and a good-sized radius so it should work well now.

Happy trails!

-- Ryan
Re: Location of a plant
Board: Letterboxing Help Desk
Reply to: #967444 by Green Tortuga
Oct 28, 2018 11:19am
Thread
Thank you Ryan. Glad to know that it wasn't all my screw up - 'cause it usually is!
Fixing a stamp
Board: Letterboxing Help Desk
Nov 3, 2018 2:45pm
Thread
Hi My family has letterboxed sense before I was born and so I have been around it but I am new to carving my own stamps. I had just finished my second ever stamp and I was incredibly proud of it until I accidentally gouged out the bottom of the boots of the character i was carving. I did not gouge the piece all the way out it is still somewhat connected to the stamp but I cannot actually stamp it in its current state. I have heard that you can glue pieces back on is this true? Is there a type of glue that is most effective?
(PS sorry if i posted this in the wrong bored or this has been answered before I am still learning how to navigate the site)
Re: Fixing a stamp
Board: Letterboxing Help Desk
Reply to: #967872 by Wish
Nov 3, 2018 5:41pm
Thread
I have done this in the past pretty successfully using loctite. Apply in small amounts, or better yet use a toothpick. Good luck!
Re: Fixing a stamp
Board: Letterboxing Help Desk
Reply to: #967878 by Porras Posse
Nov 3, 2018 6:44pm
Thread
I have used E-6000. You can get it at but stores all around.
Re: Fixing a stamp
Board: Letterboxing Help Desk
Reply to: #967885 by Oberon_Kenobi
Nov 3, 2018 9:27pm
Thread
You can get it at but stores all around.

Sadly, we don’t have those kind of stores around here. Sounds interesting though...

😏
Re: Fixing a stamp
Board: Letterboxing Help Desk
Reply to: #967878 by Porras Posse
Nov 4, 2018 7:33am
Thread
I have done this in the past pretty successfully using loctite. Apply in small amounts, or better yet use a toothpick. Good luck!

Thank you so much for the help me and my stamp appreciate it :)
Found stamps before joining atlasquest
Board: Letterboxing Help Desk
Nov 4, 2018 7:50am
Thread
I have found meany stamps before and i wanted to log that i found them but I dont completely understand how logging works-- when i log a find will it say that i found the stamp the day i logged it or is there in option to say "no i found this over 5 years ago" I didnt want to just log a find and figure it out that way because if I also didnt know if there was an option to take it back after you say you've found it.

~thanks in advance for your help
Re: Fixing a stamp
Board: Letterboxing Help Desk
Reply to: #967888 by DarkZen and Evil Cow Pie
Nov 4, 2018 7:53am
Thread
we don’t have those kind of stores

We do here in Vegas, I just wasn’t aware they sold glue 😂
Re: Found stamps before joining atlasquest
Board: Letterboxing Help Desk
Reply to: #967907 by Wish
Nov 4, 2018 7:57am
Thread
When you're on the Record Find page for a box, look for the Date Found box that will appear near the top of the page, to the right of the box where you record the find. You can enter whatever date you made the find.

Once you've recorded a find you can't change the find date, but you can delete the find and re-record it with the correct date.
Re: Found stamps before joining atlasquest
Board: Letterboxing Help Desk
Reply to: #967907 by Wish
Nov 4, 2018 8:02am
Thread
Yes, no worries, you can select the actual date you found the stamp. You can also delete a find by clicking the “View Finds” tab when you’re looking at the clue. Just click the green check mark by your name. Atlas Quest is very user friendly. It’s hard to mess up too badly. =)
Re: Found stamps before joining atlasquest
Board: Letterboxing Help Desk
Reply to: #967910 by Trishee
Nov 4, 2018 9:42am
Thread
Time stamp the stamp the time you find on time to stamp your feet over time change day has a timely stamp of approval
Re: Found stamps before joining atlasquest
Board: Letterboxing Help Desk
Reply to: #967916 by cooledcoyote
Nov 4, 2018 9:58am
Thread
Time stamp the stamp the time you find on time to stamp your feet over time change day has a timely stamp of approval

Like Chinese-to-Engrish VCR instructions.
Board Post Layout
Board: Letterboxing Help Desk
Nov 5, 2018 4:48am
Thread
Usually (always) I read the board posts in the expanded layout but today all I see there are the headers without the discussion. To read the discussion I need to go to the summaries layout. This is fine but not necessarily my comfort area for reading posts. Hoping this is just a temporary situation.
Re: Board Post Layout
Board: Letterboxing Help Desk
Reply to: #967940 by BBStacker
Nov 5, 2018 5:55am
Thread
Yes, it is broken for me as well (on both iPad and laptop computer). Hopefully Ryan can fix it soon.
Re: Board Post Layout
Board: Letterboxing Help Desk
Reply to: #967940 by BBStacker
Nov 5, 2018 6:23am
Thread
It is probably just a big, but it could be a political statement. Today's theme is Guy Fawkes Day.
Re: Board Post Layout
Board: Letterboxing Help Desk
Reply to: #967942 by MichKathy
Nov 5, 2018 6:50am
Thread
mine too, on my iPad and my Samsung galaxy. 🤔
Re: Board Post Layout
Board: Letterboxing Help Desk
Reply to: #967940 by BBStacker
Nov 5, 2018 7:42am
Thread
Sorry about that. 'Twas a minor update I did last night to fix a small bug just before I went to sleep and I wound up turning it into a much bigger bug!

It should be fixed now.

-- Ryan
Re: Board Post Layout
Board: Letterboxing Help Desk
Reply to: #967943 by Oberon_Kenobi
Nov 5, 2018 7:44am
Thread
It is probably just a bug, but it could be a political statement. Today's theme is Guy Fawkes Day.

I fixed the typo in the quote to say "bug" instead of "big" so it'll make more sense that way, but that's just darned funny! Purely a coincidence! Nothing more! =)

-- Ryan
Re: Board Post Layout
Board: Letterboxing Help Desk
Reply to: #967948 by Green Tortuga
Nov 6, 2018 4:44am
Thread
Thanks GT. As usual quick and thoughtful service.
HELP :/
Board: Letterboxing Help Desk
Nov 7, 2018 3:53am
Thread
I had a lady send me some stamps of bunnys and kittens and my email is gone between the two of us... I want to give her credit but for the life of me I cant find anything with her trail name... can anyone help or if it was you can you please get ahold of me...

Thank you
Help on LTC Tracker set up
Board: Letterboxing Help Desk
Nov 7, 2018 9:50am
Thread
I just tried to list my first LTC tracker and it came up as a traditional tracker. How do I change it?? As it stands right now LTC's can't be listed on it.