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Re: How to download find logbook
Board: Letterboxing Help Desk
Reply to: #972176 by Trailhead Tessie
Feb 26, 2019 6:37am
Thread
Happy to help. :)
Re: How to download find logbook
Board: Letterboxing Help Desk
Reply to: #972177 by photopam
Feb 26, 2019 1:57pm
Thread
Another question: I'm getting more traditional finds listed on the downloaded spreadsheets than what AQ is showing online. For example, the downloaded spreadsheet shows 3574 traditional AQ finds, while the online AQ logbook shows 3143 traditionals. So I have 431 too many listings on the downloaded version, and that's just the AQ finds. Looking through the listings, it does look like a few have doubled up, although it doesn't seem like there are over 400 doubles. Any ideas? I used both Excel and Google Doc and the results are identical.
Re: How to download find logbook
Board: Letterboxing Help Desk
Reply to: #972183 by Trailhead Tessie
Feb 26, 2019 3:32pm
Thread
It seems as though the "Finds" download is also including some set of "Plants"... IF you are also a finder. In other words, if you are one of the contributors to a plant (carver, planter) that you have also technically "Found", then it won't show up on "Finds" on your logbook, but it WILL show up in the downloaded list. I'm not really sure if that is a bug or not, or just an artifact of the differences in the purposes of these lists. Also, I see that in the downloaded version, there can be MULTIPLE lines of the same box, if (as in the case listed above) there are multiple "Planters" as well.

Case in point, at least for me, was the "Everybody Do A Line" box from LBCon... https://www.atlasquest.com/showinfo.php?boxId=121150

I am one of the "Planters", because it was (literally) a whole bunch of us doing a line on a stamp. So it shows up in the download list a bunch of times for me, but does NOT show up in my "Finds" in the logbook.

Ryan is going to have spotty connectivity over the next few...day? weeks? Who knows... but I think once he is back he will be able to either confirm this as expected, or tweak it so it is more in line with what he intended.

I think, in general, most AQers have no idea just how complex a database this is... it ISN'T just one big spreadsheet-like blob... there are MANY DOZENS of individual tables (collections of similar info) that all need to be linked together, so something that SEEMS simple ("a list of my finds") actually involves pulling together data from, say, 6 or more tables. And the more stuff that needs to be linked together, the more complex the queries become, and the longer the queries take. The timing increases somewhat exponentially as an individual's logbook grows, as well. So a logbook with 10,000 entries can take FAR longer than 10x a logbook with 1,000 entries. AQ has to handle both... and not just for an individual. There are often MANY MANY queries running on AQ simultaneously, and if one query is time-consuming, it can mean EVERYONE is experiencing that lag (seemingly for "no reason").

Large-database system management and optimization is more an art than a science (well, a hefty combination of both, actually), and as one who deals with this sort of thing at work on a daily basis, I can tell you from experience, Ryan has done an AMAZING job of juggling the diverse needs of a diverse community!

Oh crap, did I just say something nice about Ryan? Hmmm.... pretend I didn't say anything, I don't want it going to his head...
Re: How to download find logbook
Board: Letterboxing Help Desk
Reply to: #972186 by wassamatta u
Feb 26, 2019 4:03pm
Thread
Hey, if anyone wants to start a business where we can maintain an online logbook that includes ALL of our finds, including the dates found, location, planter names, and a link to the clues, I would definitely pay an annual fee for that rather than spend a bazillion hours doing that for myself manually for over 3,000 boxes.
Re: How to download find logbook
Board: Letterboxing Help Desk
Reply to: #972186 by wassamatta u
Feb 26, 2019 6:22pm
Thread
Oh crap, did I just say something nice about Ryan? Hmmm.... pretend I didn't say anything, I don't want it going to his head...

Just tell him someone hacked into your account. ;-)
mailbox archive option
Board: Letterboxing Help Desk
Feb 27, 2019 1:09pm
Thread
I have tried to archive a new mailbox message and the icon is grayed out and when I hover over it, it says that it is disabled. Is anyone else having that issue?

thanks
condo
Re: mailbox archive option
Board: Letterboxing Help Desk
Reply to: #972204 by condo
Feb 27, 2019 1:51pm
Thread
Things are working just fine for me. I have some in the Archive and I just moved some into the Archive and it worked just fine.
Re: How to download find logbook
Board: Letterboxing Help Desk
Reply to: #972186 by wassamatta u
Feb 27, 2019 8:11pm
Thread
It seems as though the "Finds" download is also including some set of "Plants"... IF you are also a finder.

Yeah, that's a bug. Tried to fix one bug and managed to introduce another one. There shouldn't ever be multiple lines of the same box just because there are multiple planters.

The problem should be fixed now, though! Which isn't to say I haven't introduced another bug or that one of you eagle-eyed people will spot one that has (so far) been previously undiagnosed.

It's tricky stuff!

-- Ryan
Re: mailbox archive option
Board: Letterboxing Help Desk
Reply to: #972204 by condo
Feb 27, 2019 8:18pm
Thread
I have tried to archive a new mailbox message and the icon is grayed out and when I hover over it, it says that it is disabled.

It's probably because your archive folder is full. You can only archive a maximum of 1000 messages in a folder. Premium members can create additional folders for archiving purposes, but otherwise you'll have to delete some old messages from the folder before you can save more.

-- Ryan
Re: How to download find logbook
Board: Letterboxing Help Desk
Reply to: #972216 by Green Tortuga
Feb 28, 2019 6:19am
Thread
I'm getting random found boxes repeated.

At this point I've started to go through the list from the beginning, one by one, adding location, planter, and other info. I think I'm up to box 60. I guess I should have been maintaining my own electronic logbook from the very beginning because it's going to take forever.
Re: mailbox archive option
Board: Letterboxing Help Desk
Reply to: #972217 by Green Tortuga
Feb 28, 2019 5:07pm
Thread
Thank you. I was wondering the other day if it had a limit............got my answer. maybe I shouldn't have thought of the question. nodding ;j

off to delete ;j
Funny button doesn't work
Board: Letterboxing Help Desk
Mar 1, 2019 2:41pm
Thread
Is anyone else having trouble with the funny button on the message boards? All of the other buttons work fine, but when I hit the funny button, it does nothing, and that's not funny!

TG
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972261 by Trekkie Gal
Mar 1, 2019 3:27pm
Thread
All of the other buttons work fine, but when I hit the funny button, it does nothing, and that's not funny!

You mean the "Slap Wassa Silly" button?
It registers as a vote, but doesn't always go bold or increase the count immediately, IF the "Funny" tag has been replaced by a different string (such as, oh, "Slap Wassa Silly").

Most people won't understand what I am saying. I'm kinda used to that.
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972262 by wassamatta u
Mar 1, 2019 4:31pm
Thread
You mean the "Slap Wassa Silly" button?

Yep, that's the one.

It registers as a vote, but doesn't always go bold or increase the count immediately, IF the "Funny" tag has been replaced by a different string (such as, oh, "Slap Wassa Silly").

But several of my other buttons are 'special' (like moo instead of hug), and those work immediately. Why doesn't Slap Wassa Silly? Is it perhaps because you don't want to be slapped silly (no matter how much you deserve it)??

TG
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972261 by Trekkie Gal
Mar 1, 2019 4:56pm
Thread
Is anyone else having trouble with the funny...

Hmm, let’s see...

~I tried to grab the fog. I mist.

~To the person who took my anti-depressants - I hope you’re happy!

~I can tell if people are judgemental just by looking at them.

Nope, works fine for me.

;~)
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972261 by Trekkie Gal
Mar 1, 2019 6:00pm
Thread
Is anyone else having trouble with the funny button on the message boards?

Holy craop, you are brilliant!! What a clever way to get A TON of "Funny"s on your post!!!

-Wassa, in awe and a bit jealous he didn't think of it...
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972271 by wassamatta u
Mar 1, 2019 6:01pm
Thread
Holy craop, you are brilliant!! What a clever way to get A TON of "Funny" on your post!!!

Except it really doesn't work, and I wasn't actually trying to be funny. I just want to be able to use the button and have it work like all of the other ones!

TG
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972261 by Trekkie Gal
Mar 2, 2019 2:53am
Thread
All of the other buttons work fine, but when I hit the funny button, it does nothing, and that's not funny

Ok, try it now! It was the space between the "Slap Wassa Silly" words that was the problem.

Heck, EVERYONE try it, so we can be SURE that the Funny button works... go ahead, click the Funny button, right on this post. Test it out. *whistling innocently*
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972277 by wassamatta u
Mar 2, 2019 5:43am
Thread
Sir, have you no shame?
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972279 by DarkZen and Evil Cow Pie
Mar 2, 2019 6:22am
Thread
Sir, have you no shame?

“But my shame was on display…” said Wassamatta u
“On display? I eventually had to go down to the cellar to find it.”
“That’s the display department.”
“With a flashlight.”
“Ah, well, the lights had probably gone.”
“So had the stairs.”
“But look, you found my shame, didn’t you?”
“Yes,” said Trekkie Gal, “yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Lion.”

Thank you Mr. Adams.
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972280 by Don't Panic
Mar 2, 2019 6:30am
Thread
It’s much too dangerous to hitchhike these days!

😄⭐️⭐️✨
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972280 by Don't Panic
Mar 2, 2019 7:32am
Thread
Thank you Mr. Adams.

42
Re: Funny button doesn't work
Board: Letterboxing Help Desk
Reply to: #972282 by Oberon_Kenobi
Mar 3, 2019 8:49am
Thread
6 X 7
How do I remove a sub account?
Board: Letterboxing Help Desk
Mar 3, 2019 5:33pm
Thread
I need to remove a sub account. How do I do that?
Re: How do I remove a sub account?
Board: Letterboxing Help Desk
Reply to: #972315 by Casa del Sol
Mar 3, 2019 6:18pm
Thread
Posting on the Boards often will get a moderator's attention for a query like this. If you don't have a moderator contact you or respond in some fashion, you can send a request to remove a subaccount to Ryan or Wassa - they will help I am sure :)

Happy Sunday!

Jeff
Re: How do I remove a sub account?
Board: Letterboxing Help Desk
Reply to: #972315 by Casa del Sol
Mar 3, 2019 6:25pm
Thread
Let me know which subaccount you would like removed (you can AQ mail me if you like).
Re: How do I remove a sub account?
Board: Letterboxing Help Desk
Reply to: #972318 by wassamatta u
Mar 4, 2019 3:40am
Thread
Done! Thanks!
Letterboxer search
Board: Letterboxing Help Desk
Mar 4, 2019 9:17am
Thread
Is there a way to do a People search with a partial name that I don't know the first part of? Like ______ Boxer? Using an * with at the beginning of the name or something?
Re: Letterboxer search
Board: Letterboxing Help Desk
Reply to: #972339 by Boxer Lover47
Mar 4, 2019 10:44am
Thread
If you search for boxer, then you will get a list of all if the people whose trail name starts with boxer.

boxer b
boxer buds
boxer gang
etc.

I hope that helps.
Re: Letterboxer search
Board: Letterboxing Help Desk
Reply to: #972340 by RDHG
Mar 4, 2019 11:36am
Thread
you will get a list of all if the people whose trail name starts with boxer.

If I understand correctly, the poster is looking for a way to search where you know part of the name, not necessarily the beginning. For example, you know the name contains "boxer", but starts with something else, such as "Happy Boxer" or "We are Boxers".